Please try to to turn off the protected mode for testing (Win Only) go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup', Turn off the protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer once. As described the application is crashing randomly on Win 10 and you have tried most of the troubleshooting steps but the issue returns after some time. Hope you are doing well and sorry for the trouble. \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\
I will also get another entry in Event Viewer like this: This is what I am getting in the Event Viewer:įaulting application name: Acrobat.exe, version: 9.0, time stamp: 0圆1c60e33įaulting module name: KERNELBASE.dll, version: 1.1526, time stamp: 0xd9a6be6bįaulting application start time: 0x01d824e9318d8517įaulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exeįaulting module path: C:\Windows\System32\KERNELBASE.dll
#ADOBE ACROBAT PRO DC 2021 PORTABLE WINDOWS 10#
I completely uninstalled and reinstalled Adobe, made sure Adobe has the latest updates, made sure Windows 10 has the latest updates, tried a new profile and nothing seems to fix the issue. Sometimes it is 4 or 5 times a day, sometimes just once a day and sometimes a couple days pass without a crash.
Sometime in January Adobe on all of them started randomly crashing throughout the day. I have 20 different computers each with their own subscription to Adobe Acrobat Pro.
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